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  1. Jira Platform Cloud
  2. JRACLOUD-44557

Restrict creation of issues based on issue type

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Atlassian Update – 22 August 2024

      Hi everyone,

      Thank you for taking the time to share your challenges around restricting the creation of certain issue types. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the next 12-18 months. We will be maintaining this ticket's status as "Gathering Interest" in order to continue learning from all of you about pain points and challenges relating to this suggestion, and will continue to re-visit this ticket in our ongoing product planning.

      We recognise that privilege escalation can be a major challenge in using Jira, which is why we are taking steps to improve the flexibility of our permission schemes at all levels. That journey begins with our Extended Project Admin capabilities, which will be released by the end of this year, and which we hope will be just the first step in making Jira permissions more granular and powerful.

      We understand that this is not the update you may have been hoping for, especially given the longstanding nature of this issue. Please don't hesitate to contact me if you have any questions or feedback.

      Regards,
      Aditi Dalal
      adalal@atlassian.com
      Product Manager, Jira Cloud

      Current Behaviour:
      All users who have permission to create issues can create any type of issue

      Expected behaviour:
      Restrict issue creation of certain types to certain users only.

      Workaround

      For company-managed projects, you can use a workflow validator as described here: https://confluence.atlassian.com/jirakb/how-to-restrict-the-creation-of-an-issue-based-on-issuetype-1267761379.html

              jthomas@atlassian.com Justin Thomas
              nghanis Nithiyaa Ghanis (Inactive)
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              510 Vote for this issue
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              305 Start watching this issue

                Created:
                Updated: