Problem Description

Importing backup into from JIRA Cloud to JIRA Server fails

Environment

Cloud backup generated on 2015/06/24 (JIRA-backup-20150624)

Expected Behavior

Restore process should be successful from Cloud XML back to JIRA Server

Actual Behavior

Restore process fails with the below error in the UI

The file you are trying to import is from JIRA 6.5-OD-07-005, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.

If JIRA 6.3.12 is not yet available for download, please contact support.

This might be due to change of downgrade logic in 6.4.6.

Workaround

Try to restore the XML back up from the Cloud on fresh copy of JIRA 6.4.5
Enter the license when you restore it on JIRA 6.4.5