Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-43767

Unable to Restore Backup from Cloud 6.5-OD-05-041 to JIRA Server

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      Steps to Reproduce:

      1. Take the latest JIRA Cloud backup.
      2. Install JIRA 6.4.6.
      3. Put the Cloud backup on the JIRA Home > import
      4. Run the Setup Wizard.
      5. Choose Import Data
      6. Put the Backup name on the File Name

      Expected Result:

      • There will be a warning, but there is an option that able to be clicked to proceed the restore.

      Actual Result:

      • The warning below appears:

      Workaround
      Try restoring to a slightly older JIRA server version e.g. 6.4.5 if possible.

      NOTES:

      • JIRA 6.4 also have the same problem.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Votes:
              6 Vote for this issue
              Watchers:
              23 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: