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  1. Jira Platform Cloud
  2. JRACLOUD-42311

Preserve embedded images and font formatting in emails to JIRA

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When you email in to JIRA, its mail handler strips embedded images and "font" formatting from the incoming email. This results in the email in JIRA being very hard to read and use.

      As a workaround you can add the images as attachments and then use [!filename.ext] to insert it where you want it, but that's a real pain. As is manually reformatting emails to get the bolding and such back.

        1. JIRA_support_2015-05-06-17-45-03.zip
          8.17 MB
        2. Example.png
          Example.png
          300 kB
        3. Example.msg
          78 kB

              Unassigned Unassigned
              803030a2f337 Dave Truman
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                Created:
                Updated:
                Resolved: