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  1. Jira Cloud
  2. JRACLOUD-39071

Do not allow issue creation for Service Desk project through normal JIRA Create Issue button

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Following the suggestion on JSD-36, all Service Desk issue should be created through the portal alone. Therefore, eliminate the Create Issue button functionality which allows user to create Service Desk issue using normal JIRA interface.

        1. Create Issue.png
          Create Issue.png
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            Unassigned Unassigned
            dwatania@atlassian.com Daniel Watania (Inactive)
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