Project summary for unresolved issues is empty when resolution is hidden in field configuration

Symptom

In JIRA Project Summary, the following tables display "No issues" for the following sections/tables:

• "Unresolved: By Priority"
• "Unresolved: By Assignee"
• "Unresolved: By Issue Type"

Cause

• The "Resolution" field is not indexed
• This could happen when the field configuration has the field "Resolution hidden" and hence it is not considered during indexing.

Resolution

1. Browse to the affected project's Administration > Issue Types
2. For each Issue Type, repeat the following steps (if they use a different Field Configuration)
   • Under column "Field configuration," click on the "Field Configuration" used for each Issue Type
   • Scroll to the "Resolution" field and click on "Show" link on the left-most column to enable display of this field.
3. Make sure that all the "Field Configurations" are updated.
4. Browse to Administration > System > Re-indexing and do a "Lock JIRA and rebuild index"