We’ve now addressed this in the new issue view!
- When the date of the action is <= 7 days ago, you’ll be able to switch between relative and absolute formats by clicking on the timestamp.
- When the date of the action is > 7 days ago, it will always show the timestamp in absolute format, as per our design guidelines.
If you don’t have the new issue view yet, you can try it out by clicking on your avatar > Personal settings then turning on New Jira issue view under Labs. For more info, check out The new Jira issue view.
The relative time will be display before a week of the issue created, updated and commented time.
After a week, it would display the absolute time (exact time).
Currently, our JIRA system do not have an options to change the relative time to exact time permanently.
Hover the mouse to the created, updated and commented time where tool tips would show the exact time.