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  1. Jira Platform Cloud
  2. JRACLOUD-30620

Setting Default Issue Type to "None" Ignored

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      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      In order to force users select the correct Issue Type, is configured Default Issue Type as None, but when users click on create a new ticket Issue Type brings the last issue type selected instead of None, which means option None doesn't work as expected. If the user has never created a ticket before or just switched projects None will default to the top Issue type in the Issue Types for Current Scheme.

      To reproduce:

      1. Login JIRA as Administrator;
      2. Navigate trough Issues >> Issue Type Scheme;
      3. Select None in Default Issue Type;
      4. Create an user;
      5. login JIRA with new user;
      6. Try to create an issue.

        1. CreateIssueDefaultType.png
          132 kB
          Fagner Scheibel [Atlassian]
        2. DefaultIssueType.png
          95 kB
          Fagner Scheibel [Atlassian]
        3. issuetypedefaultnone.png
          21 kB
          Grzegorz Tanczyk

              Unassigned Unassigned
              fscheibel Fagner Scheibel [Atlassian]
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                Created:
                Updated:
                Resolved: