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  1. Jira Cloud
  2. JRACLOUD-30620

Setting Default Issue Type to "None" Ignored

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      In order to force users select the correct Issue Type, is configured Default Issue Type as None, but when users click on create a new ticket Issue Type brings the last issue type selected instead of None, which means option None doesn't work as expected. If the user has never created a ticket before or just switched projects None will default to the top Issue type in the Issue Types for Current Scheme.

      To reproduce:

      1. Login JIRA as Administrator;
      2. Navigate trough Issues >> Issue Type Scheme;
      3. Select None in Default Issue Type;
      4. Create an user;
      5. login JIRA with new user;
      6. Try to create an issue.

      Attachments

        1. issuetypedefaultnone.png
          issuetypedefaultnone.png
          21 kB
        2. DefaultIssueType.png
          DefaultIssueType.png
          95 kB
        3. CreateIssueDefaultType.png
          CreateIssueDefaultType.png
          132 kB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-44026 Default Issue Type is being ignored

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-30620 Setting Default Issue Type to "None" Ignored

          • Medium - Medium priority issues
          • Closed
          relates to

          Suggestion - JSWCLOUD-11749 Inline issue creation should use the default type from the Issue Type Scheme

          • Closed

          Suggestion - JRACLOUD-13048 Allow 'No default' for Priority

          • Reviewing
          mentioned in

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              Unassigned Unassigned
              fscheibel Fagner Scheibel [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: