Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-24133

Support load-balanced LDAP/AD servers with JIRA

    XMLWordPrintable

    Details

    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      JIRA does not currently support connecting to load-balanced AD servers.

      http://confluence.atlassian.com/display/JIRA/User+Management+Limitations+and+Recommendations
      About half-way down:

      "#2) Synchronising between AD servers is not supported. Microsoft Active Directory does not replicate the uSNChanged attribute across instances. For that reason, we do not support connecting to different AD servers for synchronisation."

      Many companies have a single DNS entry (mydomain.mycompany.com) that points to a load balancer that directs traffic to one of many directory servers. (Or, some companies might use DNS round robin.) However, neither the use of DNS round robin nor use of an actual load balancer is supported by JIRA – both approaches to load balancing direct traffic to different servers, which would violate limitation #2 above.
      Currently, JIRA only supports connecting to a single directory server, not different (load-balanced) servers.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned Unassigned
              Reporter:
              feldhacker.chris@principal.com Feldhacker
              Votes:
              27 Vote for this issue
              Watchers:
              24 Start watching this issue

                Dates

                Created:
                Updated: