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  1. Confluence Cloud
  2. CONFCLOUD-23073

Support load-balanced LDAP/AD servers with Confluence

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Confluence does not currently support connecting to load-balanced AD servers.

      http://confluence.atlassian.com/display/DOC/User+Management+Limitations+and+Recommendations
      About half-way down:

      "#3. Synchronising with AD servers behind a load balancer is not supported. As with synchronising between two different AD servers, Microsoft Active Directory does not replicate the uSNChanged attribute across instances. For that reason, we do not support connecting to different AD servers even when they are load balanced. You will need to select one server (preferably one that is local) to synchronise with instead of using the load balancer."

      Many companies have a single DNS entry (mydomain.mycompany.com) that points to a load balancer that directs traffic to one of many directory servers. (Or, some companies might use DNS round robin.) However, neither the use of DNS round robin nor use of an actual load balancer is supported by Confluence – both approaches to load balancing direct traffic to different servers, which would violate limitation #3 above.
      Currently, Confluence only supports connecting to a single directory server, not different (load-balanced) servers.

              barconati BillA
              24958f8215d1 Feldhacker
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