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  1. Jira Data Center
  2. JRASERVER-63377

Workflow view within issue does not load

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Summary

      Workflow in issue won't load.

      Steps to replicate

      1. Go to any existing issues
      2. Click on View Workflow

      Expectation

      The project's workflow is displayed

      Actual Result

      Spinning wheels loading endlessly

      We can see this error in the browser's console:

      Uncaught TypeError: this.html.droppable is not a function(…)init 

      Cause

      Recent changes in JIRA are causing the Tempo add-on to manifest this error when Tempo Timesheets is disabled.

      Workaround

      Renew the license for the Tempo Add-on OR Disable / Uninstall the tempo Add-on, and the system plug-in dependencies

      Exe: Testing With Tempo Planner the add installs all the following add-ons that must all be manually disabled:

      Tempo Planner
      System Plugin: Tempo Teams
      System Plugin: Tempo Planning API
      System Plugin: Tempo Core
      System Plugin: Tempo Accounts
      

      Testing with Tempo Timesheets the following add-ons that must all be manually disabled:

      Tempo Timesheets
      System Plugin: Tempo Teams
      System Plugin: Tempo Planning API
      System Plugin: Tempo Core
      System Plugin: Tempo Accounts

      Attachments

        1. Console_log.txt
          4 kB
        2. image-2017-04-27-19-23-22-966.png
          image-2017-04-27-19-23-22-966.png
          65 kB
        3. screenshot-1.png
          screenshot-1.png
          19 kB
        4. TimelineRawData-20161209T092210.zip
          9.16 MB

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              ialexeyenko Ignat (Inactive)
              ashohaimi Syauqi (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: