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  1. Jira Cloud
  2. JRACLOUD-63377

Workflow view within issue does not load

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    Description

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      June 08, 2017 update: migration to new version of Tempo for cloud is planned to be finished for all customers by end of June, 2017.

      Summary

      Workflow in issue won't load.

      Steps to replicate

      1. Go to any existing issues
      2. Click on View Workflow

      Expectation

      The project's workflow is displayed

      Actual Result

      Spinning wheels loading endlessly

      We can see this error in the browser's console:

      Uncaught TypeError: this.html.droppable is not a function(…)init 

      Cause

      Recent changes in JIRA are causing the Tempo Core add-on (bundled in JIRA system add-ons) to manifest this error when Tempo Timesheets is disabled.

      Workaround

      Contact Cloud support at support.atlassian.com to enable Tempo Timesheets add-on
      Note: The add-on will still be unlicensed so you won't be charged for it.

      Attachments

        1. Console_log.txt
          4 kB
        2. screenshot-1.png
          screenshot-1.png
          19 kB
        3. TimelineRawData-20161209T092210.zip
          9.16 MB

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              dmeyer Dave Meyer
              ashohaimi Syauqi (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: