Summary

      Due to recent update in adding file attachments with JIRA v7.0.0-OD-02-247 it is no longer possible to rename a attachment while pasting attachments to an issue using the Command + V option (MAC) or the CTRL + V option (windows) as the attach screenshot option has been removed and has been merged to the Attach File option. And the ability to rename JIRA attachments is not currently available as described in:

      Steps to Reproduce

      As described in

      1. Copy Screenshot to clipboard
      2. Paste screenshot to issue

      Expected Results

      Ability to rename screenshot on paste or after attached

      Actual Results

      Image is attached to issue with default filename created by clipboard

      Notes

      Previous functionality was MORE >> Attach Screenshot >> Paste Image

      • Could rename image at this point

      Workaround:

      • Save screenshot to local file system
      • Rename file
      • Attach to Issue as file rather than clipboard option.

        1. attachimage.png
          attachimage.png
          64 kB
        2. screenshot-1.png
          screenshot-1.png
          26 kB

          Form Name

            [JRACLOUD-66045] Rename File Attachments

            It's been nine years, but, let's never give up.

            https://www.youtube.com/watch?v=dQw4w9WgXcQ

            Roger Jacques added a comment - It's been nine years, but, let's never give up. https://www.youtube.com/watch?v=dQw4w9WgXcQ

            This issue bugs me almost every day. If I add screenshots, I want to be able to rename them from within the ticket in Jira.

            I currently explicitly refer to my attachments to explain them to my teammates, which is frustrating: "IMG_9043.png shows the current situation, and Screenshot 2024-07-09 113758.png shows my new design."

            Deleted Account (Inactive) added a comment - This issue bugs me almost every day. If I add screenshots, I want to be able to rename them from within the ticket in Jira. I currently explicitly refer to my attachments to explain them to my teammates, which is frustrating: "IMG_9043.png shows the current situation, and Screenshot 2024-07-09 113758.png shows my new design."

            Please re-open this. Same comments as with other users. 

            Deleted Account (Inactive) added a comment - Please re-open this. Same comments as with other users. 

            agtim added a comment -

            This should be reopened and the ability to rename an attachment during paste should be provided. The workaround is not a workaround it's a broken system. Please fix!

            agtim added a comment - This should be reopened and the ability to rename an attachment during paste should be provided. The workaround is not a workaround it's a broken system. Please fix!

            Aaron TP added a comment -

            Please fix this! As Laura mentioned, the workaround is ridiculous and not really a workaround at all. It's just a long way of saying it can't be done in Jira.

            This is basic functionality! Please implement.

            Aaron TP added a comment - Please fix this! As Laura mentioned, the workaround is ridiculous and not really a workaround at all. It's just a long way of saying it can't be done in Jira. This is basic functionality! Please implement.

            I can't believe this ticket was closed as fixed. Sure, there's a workaround but it's so laborious and it really slows me and my team down. When managing hundreds of tickets, these extra steps add up and are considered 'waste" from a "Lean" perspective. I respectfully request that this ticket be reopened or another one made to bring back the feature that was removed. 

            OLD (FASTER WAY):

            1. Hit [print-screen] button
            2. Ctrl-V into Jira
            3. Name file something intuitive like "main nav rollover". Click save. Voila!

            WORKAROUND (SINCE FEATURE WAS AXED):

            1. Hit [print-screen] button
            2. Browse to find location to save file (multiple clicks)
            3. Name file and click save
            4. Open Windows file explorer and browse to find file 
            5. Go back to Jira and drag & drop file into ticket

            If there's another more recent version of this ticket, pls let me know.

            Thanks a lot

            Laura Blom added a comment - I can't believe this ticket was closed as fixed. Sure, there's a workaround but it's so laborious and it really slows me and my team down. When managing hundreds of tickets, these extra steps add up and are considered 'waste" from a "Lean" perspective. I respectfully request that this ticket be reopened or another one made to bring back the feature that was removed.  OLD (FASTER WAY): Hit [print-screen] button Ctrl-V into Jira Name file something intuitive like "main nav rollover". Click save. Voila! WORKAROUND (SINCE FEATURE WAS AXED): Hit [print-screen] button Browse to find location to save file (multiple clicks) Name file and click save Open Windows file explorer and browse to find file  Go back to Jira and drag & drop file into ticket If there's another more recent version of this ticket, pls let me know. Thanks a lot

            A Jira ticket can have many screenshots.  The ability to name the screenshot during control-V is critical.  Why did Jira remove functionality in the "New View"???  

            smatheson@elizacorp.com added a comment - A Jira ticket can have many screenshots.  The ability to name the screenshot during control-V is critical.  Why did Jira remove functionality in the "New View"???  

            Bill added a comment -

            And responses from our resources concurs with the recent comments. After I advised our Agile team resources I received this response from one of them "I would struggle if I didn’t know how to get to this." So the having the option on the menu will minimize confusion, keep support tickets to a minimum and not really take up too much on the menu. Something to consider from your users.

            Bill added a comment - And responses from our resources concurs with the recent comments. After I advised our Agile team resources I received this response from one of them "I would struggle if I didn’t know how to get to this." So the having the option on the menu will minimize confusion, keep support tickets to a minimum and not really take up too much on the menu. Something to consider from your users.

            I agree with Melanie. This is very unintuitive. Now I have to try to explain to 1000+ users that the functionality is still there, they just can see it. Why not just leave the Menu item too?

            Jacqy George added a comment - I agree with Melanie. This is very unintuitive. Now I have to try to explain to 1000+ users that the functionality is still there, they just can see it. Why not just leave the Menu item too?

            Why remove the item from the menu? Without it being on the menu, there is no indication on the web page that you can add attachments by drag and dropping or copy/pasting.

            Melonie Brown added a comment - Why remove the item from the menu? Without it being on the menu, there is no indication on the web page that you can add attachments by drag and dropping or copy/pasting.

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
              Affected customers:
              23 This affects my team
              Watchers:
              43 Start watching this issue

                Created:
                Updated:
                Resolved: