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  1. Jira Data Center
  2. JRASERVER-24213

Not able to migrate user from 1 directory to another directory

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      Atlassian Status as of 10 April 2012

      Hello All,

      Many thanks for your feedback on this issue.

      After following the thread here and also researching the related support tickets we've identified four main areas that can be broken down into two main paths:

      1. Migrating whole directories:
      1.1 Internal to Internal with Delegated Auth
      1.2 Internal with Delegated Auth to Internal

      and

      2. Migrating users from one directory to another:
      2.1 Individually
      2.2 All users in a directory

      We have started working on a fix for 1.1 and 1.2 and we believe this will solve most the of the problems outlined in our research thus far. We hope to finish up this fix in the next few weeks and release it in 5.0.x.

      We'll continue to update this issue as more information comes to hand.

      Regards,

      Roy Krishna
      JIRA Product Management


      Once a user created in 1 directory, there is no way to migrate the user to other directory. For example, migrate the user from Internal Directory to internal directory with LDAP Authentication (LDAP Delegated Authentication).

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            [JRASERVER-24213] Not able to migrate user from 1 directory to another directory

            Deleted Account (Inactive) added a comment -

            Hi there,
            we are using JIRA v6.3.12 and there is no available the migration users from one directory to another anymore. How can we deal with this problem now?

            Deleted Account (Inactive) added a comment - Hi there, we are using JIRA v6.3.12 and there is no available the migration users from one directory to another anymore. How can we deal with this problem now?

            Suhas Patil added a comment - - edited

            We are facing issues while migrating users from one delegated LDAP to another delegated LDAP directory. All users are not getting migrated. We are using Jira 6.3.8.
            Has anybody faced such issue before with this jira version?

            Suhas Patil added a comment - - edited We are facing issues while migrating users from one delegated LDAP to another delegated LDAP directory. All users are not getting migrated. We are using Jira 6.3.8. Has anybody faced such issue before with this jira version?

            Mark Love added a comment -

            Similar question from me - I want to migrate from an internal directory to Active Directory. It doesn't look like this is possible without https://jira.atlassian.com/browse/JRA-27868 so why is this marked as resolved?

            Mark Love added a comment - Similar question from me - I want to migrate from an internal directory to Active Directory. It doesn't look like this is possible without https://jira.atlassian.com/browse/JRA-27868 so why is this marked as resolved?

            Tonio Lora added a comment -

            Is this issue really resolved? How can I migrate users from one internal directory to a LDAP directory (delegated authentication)?

            Thanks,

            Tonio Lora added a comment - Is this issue really resolved? How can I migrate users from one internal directory to a LDAP directory (delegated authentication)? Thanks,

            Antonio Duarte added a comment - - edited

            Hi,
            In this connection, I have a problem that I can not solve.
            As I can use authentication against ldap but that the authenticated user is included in a local group JIRA. That is, depending on which company the user belongs is a group or another.
            Is there any way to have this setup in JIRA?
            But with a configuration of ldap users and local groups to Jira

            Antonio Duarte added a comment - - edited Hi, In this connection, I have a problem that I can not solve. As I can use authentication against ldap but that the authenticated user is included in a local group JIRA. That is, depending on which company the user belongs is a group or another. Is there any way to have this setup in JIRA? But with a configuration of ldap users and local groups to Jira

            Boris Maras added a comment -

            In this case, the title/description and status of this issue are very misleading.
            When I read that issue "Not able to migrate user from 1 directory to another directory" is "resolved fixed" in version 5.0.3, I'm expecting to be able to migrate a user between 2 different directories in version 5.0.3.
            If I understood correctly, it will not be the case until JRA-27868 is implemented.

            Boris Maras added a comment - In this case, the title/description and status of this issue are very misleading. When I read that issue "Not able to migrate user from 1 directory to another directory" is "resolved fixed" in version 5.0.3, I'm expecting to be able to migrate a user between 2 different directories in version 5.0.3. If I understood correctly, it will not be the case until JRA-27868 is implemented.

            Wolfgang Fellner added a comment -

            I got confirmation from Atlassian support (JSP-120322):
            2.1 and 2.2 are NOT fixed with this issue.
            It looks like Atlassian created a new issue JRA-27868 to solve 2.1 and 2.2 maybe sometime

            Wolfgang Fellner added a comment - I got confirmation from Atlassian support (JSP-120322): 2.1 and 2.2 are NOT fixed with this issue. It looks like Atlassian created a new issue JRA-27868 to solve 2.1 and 2.2 maybe sometime

            Martina Oefelein added a comment -

            Same for me. I would have needed 2.1 last year when we consolidated Active Directory after our company merged with another company.
            I still need 2.2 to clean up the mess that I created with the workarounds.

            Martina Oefelein added a comment - Same for me. I would have needed 2.1 last year when we consolidated Active Directory after our company merged with another company. I still need 2.2 to clean up the mess that I created with the workarounds.

            Boris Maras added a comment -

            Thanks for this valuable update on the issue.
            Does the resolution "fixed" mean that the 4 features described by Roy Krishna are implemented in version 5.0.3? That would be good news.
            Do features 2.1 and 2.2 enable migration from/to "Active Directory" directories? Or only from/to local and local with delegated auth?

            IMHO, features 2.1 and 2.2 are the most expected (and correspond to the original description of this issue). It is at least my case.

            Boris Maras added a comment - Thanks for this valuable update on the issue. Does the resolution "fixed" mean that the 4 features described by Roy Krishna are implemented in version 5.0.3? That would be good news. Do features 2.1 and 2.2 enable migration from/to "Active Directory" directories? Or only from/to local and local with delegated auth? IMHO, features 2.1 and 2.2 are the most expected (and correspond to the original description of this issue). It is at least my case.

            Deleted Account (Inactive) added a comment -

            @Trevor: I've tried it, but it doesn't work for me (JIRA 4.4.5). Any other advice to reload the user cache?

            Deleted Account (Inactive) added a comment - @Trevor: I've tried it, but it doesn't work for me (JIRA 4.4.5). Any other advice to reload the user cache?

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              cychan Chai Ying Chan [Atlassian]
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