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  1. Jira Align
  2. JIRAALIGN-8108

When the Estimate System for a Portfolio is set up to use Points, it shows incorrect data in Enterprise Insights

    • 1
    • Severity 2 - Major
    • No

      Issue Summary

      If a portfolio is set up to use points for estimating, we only get null values in both the "Estimate Float Value" and the "Estimate Integer Value" for program estimates.

      Steps to Reproduce

      Support used the following steps to reproduce :

      • Pick an epic that has a forecast
      • This portfolio should use "Team Weeks" in a portfolio-specific setting, set it to Points
        Conversion of 2 Team Weeks = 1.2 Story points, seems in the UI it's being rounded down to 0
      • After the data is synced to EI, shows Program estimates as null
      • Reverting the Portfolio-specific settings back to Team Weeks restores the numbers in JA to the original
      • EI shows the estimate in float and int again

      Expected Results

      When the "Estimation system" is using Points, it should not show the program estimate as NULL in EI.

      Actual Results

      • EI shows Program Increment and Program estimates as null

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JIRAALIGN-8108] When the Estimate System for a Portfolio is set up to use Points, it shows incorrect data in Enterprise Insights

            Akshay Joshi made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Fix Version/s New: 11.9.0 [ 110346 ]
            backbone-sync-bot made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Melissa Hartsock made changes -
            Attachment New: image-2025-03-21-14-02-38-946.png [ 490818 ]
            tthapa made changes -
            Description Original: h3. Issue Summary

             If a portfolio is set up to use points for estimating, we only get null values in both the "Estimate Float Value" and the "Estimate Integer Value" for program estimates.

            h3. Steps to Reproduce
             * Pick an epic that has a forecast
            * This portfolio should use "Team Weeks" in a portfolio-specific setting, set it to Points
            Conversion of 2 Team Weeks = 1.2 Story points, seems in the UI it's being rounded down to 0
            * After the data is synced to EI, shows Program estimates as null
            * Reverting the Portfolio-specific settings back to Team Weeks restores the numbers in JA to the original
            * EI shows the estimate in float and int again

            h3. Expected Results

            Changing the "Estimation system" should not show the program estimate as NULL in EI.

            h3. Actual Results

            * EI shows Program Increment and Program estimates as null

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            If a portfolio is set up to use points for estimating, we only get null values in both the "Estimate Float Value" and the "Estimate Integer Value" for program estimates.
            h3. Steps to Reproduce

            Support used the following steps to reproduce :
             * Pick an epic that has a forecast
             * This portfolio should use "Team Weeks" in a portfolio-specific setting, set it to Points
            Conversion of 2 Team Weeks = 1.2 Story points, seems in the UI it's being rounded down to 0
             * After the data is synced to EI, shows Program estimates as null
             * Reverting the Portfolio-specific settings back to Team Weeks restores the numbers in JA to the original
             * EI shows the estimate in float and int again

            h3. Expected Results

            When the "Estimation system" is using Points, it should not show the program estimate as NULL in EI.
            h3. Actual Results
             * EI shows Program Increment and Program estimates as null

            h3. Workaround

            Currently there is no known workaround for this behavior. A workaround will be added here when available
            tthapa made changes -
            Summary Original: Changing the Estimate System for a Portfolio shows incorrect data in Enterprise Insights New: When the Estimate System for a Portfolio is set up to use Points, it shows incorrect data in Enterprise Insights
            backbone-sync-bot made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Melissa Hartsock made changes -
            Labels New: bulldog
            Ashish Kumar made changes -
            Remote Link New: This issue links to "PS-180164 (Atlassian Support System)" [ 999641 ]

              942a0c021598 Melissa Hartsock
              7ae3404d318a Ashish Kumar
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: