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  1. Jira Align
  2. JIRAALIGN-8108

When the Estimate System for a Portfolio is set up to use Points, it shows incorrect data in Enterprise Insights

    • 1
    • Severity 2 - Major
    • No

      Issue Summary

      If a portfolio is set up to use points for estimating, we only get null values in both the "Estimate Float Value" and the "Estimate Integer Value" for program estimates.

      Steps to Reproduce

      Support used the following steps to reproduce :

      • Pick an epic that has a forecast
      • This portfolio should use "Team Weeks" in a portfolio-specific setting, set it to Points
        Conversion of 2 Team Weeks = 1.2 Story points, seems in the UI it's being rounded down to 0
      • After the data is synced to EI, shows Program estimates as null
      • Reverting the Portfolio-specific settings back to Team Weeks restores the numbers in JA to the original
      • EI shows the estimate in float and int again

      Expected Results

      When the "Estimation system" is using Points, it should not show the program estimate as NULL in EI.

      Actual Results

      • EI shows Program Increment and Program estimates as null

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JIRAALIGN-8108] When the Estimate System for a Portfolio is set up to use Points, it shows incorrect data in Enterprise Insights

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              942a0c021598 Melissa Hartsock
              7ae3404d318a Ashish Kumar
              Affected customers:
              1 This affects my team
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              5 Start watching this issue

                Created:
                Updated:
                Resolved: