When updating the Jira Timers under Jira Settings > Jira Setup, the values are saved, but they revert after the first run

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    • Severity 3 - Minor
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      Issue Summary

      When updating the Jira Timers under Jira Settings > Jira Setup, the values are saved, but they revert after the first run

      Steps to Reproduce

      1. Go to Jira Settings > Jira Setup
      2. Change the value of one of the timers
      3. Let a sync run
      4. See the value of the timer revert back to what it was previously

      Expected Results

      Jira Timers to keep the configurations saved and not reverting it after the run.

      Actual Results

      At the beginning of the timer, the Connector is caching the value, and upon timer completion, it updates the cached timer value along with the end time.

      This cache service is not new; it has been part of the connector code for some time. Therefore, this issue may have existed for several months.

      Workaround

      There are 2 workarounds:
      1 - Change and save the value in the timers while there is no "Sync In Progress"
      2 - Deactivate the connector, change and save the value, and Reactivate the connector

            Assignee:
            Yannick Genin
            Reporter:
            Andre Deme
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: