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  1. Jira Align
  2. JIRAALIGN-8064

When updating the Jira Timers under Jira Settings > Jira Setup, the values are saved, but they revert after the first run

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      When updating the Jira Timers under Jira Settings > Jira Setup, the values are saved, but they revert after the first run

      Steps to Reproduce

      1. Go to Jira Settings > Jira Setup
      2. Change the value of one of the timers
      3. Let a sync run
      4. See the value of the timer revert back to what it was previously

      Expected Results

      Jira Timers to keep the configurations saved and not reverting it after the run.

      Actual Results

      At the beginning of the timer, the Connector is caching the value, and upon timer completion, it updates the cached timer value along with the end time.

      This cache service is not new; it has been part of the connector code for some time. Therefore, this issue may have existed for several months.

      Workaround

      There are 2 workarounds:
      1 - Change and save the value in the timers while there is no "Sync In Progress"
      2 - Deactivate the connector, change and save the value, and Reactivate the connector

              fea1a6ef3355 Yannick Genin
              121fc1e6b3d8 Andre Deme
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                Created:
                Updated:
                Resolved: