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  1. Jira Align
  2. JIRAALIGN-7403

Connector grayedout in JA v11.2.0

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    • 4
    • Severity 2 - Major
    • No

      Issue Summary

      Post upgrade to JA v11.2.0 connectors are grayedout because of which it is not possible to change the connector.

      Steps to Reproduce

      1. Login to test instance of JiraAlign i.e v11.2.0.
      2. Go to Settings -> Connectors -> Jira Settings

      Expected Results

      User should be able to switch to a different Jira Connector.

      Actual Results

      JIRA Connector is Grayedout, hence blocking user to change Connectors.

      Workaround

      Manually indicate the connector ID to be modified on the URL.
      Example, if you want to modify connector 14, manually update the URL to: /ManageExternalTool?i=14&FirstTime=True

      https://alignsupporttest.jiraalign.com/ManageExternalTool?i=14&FirstTime=True
      

              fea1a6ef3355 Yannick Genin
              7ae3404d318a Ashish Kumar
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              4 Vote for this issue
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                Created:
                Updated:
                Resolved: