ADO: Error 'Could not update work item type mappings!' thrown every time the connector settings are saved.

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      Issue Summary

      After adding a Story type mapping to a new ADO connector (created with Jira Align: 11.1.1.45741), the error message below is thrown each time the connector settings are saved.

      Steps to Reproduce

      1. Create a new Azure DevOps Connector by clicking on the 'Add connector' button
      2. Fill in the Required Field Name
        1. Azure DevOps URL
        2. Authentication method
        3. Azure DevOps Link Template
      3. Save
      4. Fill in the required field in the 'Projects' tab
      5. Go to the 'Items' tab
      6. Expand the 'Story; section
      7. Add a Story type mapping entry
        for example:
      8. Save

      Expected Results

      The changes are saved and only the message 'Updated successfully' appears

      Actual Results

      • The error message 'Could not update work item type mappings!' appears but a second later the message 'Updated successfully'
        appears and the changes are saved.
      • Looking in the Web browser developer tools network tab we can see a 500 - Internal Error status with the POST call to
        https://<siteInstanceName>.jiraalign.com/api/tfs/<connectorId>/workItemTypeMapping
        


        Also, in the console log, we see the message:

        Failed to load resource: the server responded with a status of 500 ()
        

      Workaround

      Currently, there is no known workaround for this behavior apart from ignoring the message. A workaround will be added here when available

        1. image-2024-07-26-12-10-05-073.png
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          Francois Panaget
        2. image-2024-07-26-12-11-23-870.png
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          Francois Panaget
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        4. image-2024-07-26-12-12-33-116.png
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          Francois Panaget
        5. ADO connector workitem Story mapping update failed.mov
          31.49 MB
          Joe Win

            Assignee:
            Yannick Genin
            Reporter:
            Francois Panaget (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: