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  1. Jira Align
  2. JIRAALIGN-7248

Multi Tab: The Roadmap ignores the left-side navigation filters

    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      While navigating through the pages that require the PI filter, such as the Program Room and the Roadmaps pages, intermittently, when the user clicks to access the pages, it loads, and once fully loaded, the filters of the left sidebar navigation are ignored. The screen shows a message saying "The Roadmaps can only be filtered by a single Program. Only the first Program in your selection will be used for filtering the work items in this view."

      This issue is presented in both cloud and on-prem versions of JA

      Steps to Reproduce

      This issue can be reproduced in a few scenarios as outlined below:

      Scenario 1:

      1. On one web browser tab, go to one of the Program Rooms with a current active PI or select one if none is automatically selected.
      2. Go to the Roadmaps page
      3. Open another tab by either duplicating the current JA tab or right-clicking on one of the links in the side navigation bar and choosing to open the link in a new tab.
      4. Log out and log back into JA on this second tab (to simulate a session expiration)
      5. Go back to the first tab and reload the roadmaps page

      Scenario 2:

      1. On one web browser tab, go to one of the Program Rooms with a current active PI or select one if none is automatically selected
      2. Go to the Roadmaps page
      3. You can open another tab by either duplicating the current JA tab or right-clicking on one of the links in the side navigation bar and choosing to open the link in a new tab.
      4. Use the 'Items' top-level menu to navigate to one of the Work Items grid (such as the Epics)
      5. Go back to the first tab and reload the roadmaps page

      Expected Results

      The roadmaps page reloads honoring the filters (program and Program Increment) on the left navigation bar (and/or on the URL)

      Actual Results

      The roadmaps load with empty content, having lost the context for the Program and the Program Increment, although it is available in the side navigation bar and the URL.
      The user is presented with the message:
      "The Roadmaps can only be filtered by a single Program. Only the first Program in your selection will be used for filtering the work items in this view."

      The user has then to select the program from a drop-down list

      Workaround

      Refreshing the page will not help, so users should navigate back to the desired program from the left-side navigation or from the horizontal top navigation menu bar to recreate a valid session.

            [JIRAALIGN-7248] Multi Tab: The Roadmap ignores the left-side navigation filters

            Please follow the ticket below:

            https://jira.atlassian.com/browse/JIRAALIGN-7212 

            Kyle Foreman added a comment - Please follow the ticket below: https://jira.atlassian.com/browse/JIRAALIGN-7212  

              49ada6db3b64 David Hsu
              646db21d89d1 Francois Panaget
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: