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  1. Jira Align
  2. JIRAALIGN-6705

[Jira State Process Step Mapping] is not updating with value when Jira status are mapped to process steps in Jira Align UI

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • None
    • 10.130.3
    • None
    • Severity 2 - Major
    • No

      Issue Summary

      When Jira statuses are mapped to process steps for a process flow no records are populated in the [Jira State Process Step Mapping] view in Enterprise Insights.

      This is reproducible on Data Center: yes

      Steps to Reproduce

      Prerequisites: Process step is set up for a work item (i.e. feature or story) that syncs with Jira

      1. Log into Jira Align
      2. Select administration (gear icon)
      3. Navigate to Jira Settings
      4. Select Manage Custom Field button
      5. Under Sync Process Steps with Jira States, select the work item level in the Level dropdown
      6. Select the a Process Flow in the Process Flow dropdown
      7. Map Jira statuses to Process Steps
      8. Click Update
      9. Wait for EI to sync with JA database
      10. Run query SELECT * FROM [current_dw].[Jira State Process Step Mapping]

      Expected Results

      Records with data matching Jira status to process step mapping updated in Managed Custom Fields is present in the [Jira State Process Step Mapping] view.

      Actual Results

      No records are present in the [Jira State Process Step Mapping] view.

       

      ...
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            dguimbellot@atlassian.com David Guimbellot
            9ca9aa5ad14e Sam Tsubota
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              Created:
              Updated: