User gets automatically logged in even after session timeout

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    • 2
    • Severity 2 - Major
    • No
    • None

      Issue Summary

      Users are automatically logged back in Jira Align even after session expires.

      Steps to Reproduce

      1. Login to Jira Align
      2. Make sure Enable SSO is set to YES in Platform > Platform Settings > Security
      3. Leave Sign Out URL blank.
      4. Leave your screen open and wait for timeout

      Expected Results

      The user will be logged out from Jira Align.

      Actual Results

      The user is logged back in automatically

      Workaround

      • In your browser's developer tools, clear your local storage.
        Chrome:
        Firefox:
      • If you're using SSO, make sure that a signout URL is set.

        1. image-2024-02-23-14-29-24-143.png
          51 kB
          Leo.Soronio
        2. re-login.mp4
          528 kB
          Leo.Soronio
        3. Screenshot 2024-02-26 at 7.24.22 PM.png
          46 kB
          Leo.Soronio
        4. Screenshot 2024-02-26 at 7.24.49 PM.png
          72 kB
          Leo.Soronio

            Assignee:
            Dana Terrell
            Reporter:
            Leo.Soronio
            Votes:
            6 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: