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  1. Jira Align
  2. JIRAALIGN-6374

Backlog: when filtering by Owner with special chars in the name, no results are found

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      When on the Backlog, when using the filter by Owner with a user that has a special char on the name (like a ' ) will result in no data found, while other pages (like Feature Grid), will bring the correct data.
      See screenshots as an example:



      Steps to Reproduce

      1. Go to Program > Backlog (or Portfolio)
      2. Click on Filter
      3. Select Owner
      4. Select a user that has a special char on the name and a Feature associated with it
      5. See how no results are found
      6. Now repeat this on Feature grid (or Epic) and see how it works without problems

      Expected Results

      Items associated with the owner will be returned.

      Actual Results

      If the owner has a special char on the name, nothing is returned

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. backlog_filter.png
          373 kB
          Diego Larangeira
        2. backlog_full.png
          634 kB
          Diego Larangeira
        3. grid_filter.png
          371 kB
          Diego Larangeira

          Form Name

            [JIRAALIGN-6374] Backlog: when filtering by Owner with special chars in the name, no results are found

            backbone-sync-bot made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Fix Version/s New: 11.8.0 [ 110344 ]
            backbone-sync-bot made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            backbone-sync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Karen Bradshaw (Inactive) made changes -
            Labels New: bulldog
            Karen Bradshaw (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Diego Larangeira made changes -
            Remote Link New: This issue links to "ALIGNSP-22482 (Atlassian Support System)" [ 852244 ]
            Diego Larangeira created issue -

              5ed8ef87d2cd Karen Bradshaw (Inactive)
              a8cff3407f0b Diego Larangeira
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: