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  1. Jira Align
  2. JIRAALIGN-4910

Label is not synced from Jira to Jira Align if uses same text as associated Jira Fix Version

    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      When a Jira Epic contains a label with the same text as the Fix Version assigned to the issue, the corresponding tag is not created in Jira Align.
      Later if there is more than one label in the Jira issue, all the labels that were not synced in Jira Align (i.e the one with the same text as the Fix Version) will be removed from the issue.

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Create a Fix Version/Release in Jira with the name FXV1
      2. Create a Jira Epic with
        1. "FXV1" as a Fix Version
        2. the labels: "FXV1" (same text as the fix version previously added) and 'FXP-Test-label'
      3. Wait for the sync to create the Feature in Jira Align

      Expected Results

      All the Jira Epic labels have their corresponding tags created in Jira Align
      This should include the labels that have the same name as the Fix Versions (eg "FXV1")
      In the audit we should see:
      Tags- From [j:FXPONP2-17] To [FXP-Test-label,j:FXPONP2-17,j:fxv1,fxv1]

      Actual Results

      Not all the Jira Epic Labels were synced to Jira Align
      The "FXV1" which had the same name as the Fix Version was not created and only the tag "j:FXV1" (for the fix Version FXV1) was created:

      The next time the sync is occurring, the label 'FXV1' is removed from the Jira Epic by the Jira connector.

      The label (with the same text as the Fix Version) is not removed in the Jira Epic if it is the only one.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Align'
            1. Jira Align
            2. JIRAALIGN-4910

            Label is not synced from Jira to Jira Align if uses same text as associated Jira Fix Version

              • 1
              • Severity 3 - Minor
              • No

                Issue Summary

                When a Jira Epic contains a label with the same text as the Fix Version assigned to the issue, the corresponding tag is not created in Jira Align.
                Later if there is more than one label in the Jira issue, all the labels that were not synced in Jira Align (i.e the one with the same text as the Fix Version) will be removed from the issue.

                This is reproducible on Data Center: yes

                Steps to Reproduce

                1. Create a Fix Version/Release in Jira with the name FXV1
                2. Create a Jira Epic with
                  1. "FXV1" as a Fix Version
                  2. the labels: "FXV1" (same text as the fix version previously added) and 'FXP-Test-label'
                3. Wait for the sync to create the Feature in Jira Align

                Expected Results

                All the Jira Epic labels have their corresponding tags created in Jira Align
                This should include the labels that have the same name as the Fix Versions (eg "FXV1")
                In the audit we should see:
                Tags- From [j:FXPONP2-17] To [FXP-Test-label,j:FXPONP2-17,j:fxv1,fxv1]

                Actual Results

                Not all the Jira Epic Labels were synced to Jira Align
                The "FXV1" which had the same name as the Fix Version was not created and only the tag "j:FXV1" (for the fix Version FXV1) was created:

                The next time the sync is occurring, the label 'FXV1' is removed from the Jira Epic by the Jira connector.

                The label (with the same text as the Fix Version) is not removed in the Jira Epic if it is the only one.

                Workaround

                Currently, there is no known workaround for this behavior. A workaround will be added here when available

                        csmith1@atlassian.com Cap Smith
                        646db21d89d1 Francois Panaget
                        Affected customers:
                        10 This affects my team
                        Watchers:
                        4 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            csmith1@atlassian.com Cap Smith
                            646db21d89d1 Francois Panaget
                            Affected customers:
                            10 Vote for this issue
                            Watchers:
                            4 Start watching this issue

                              Created:
                              Updated:
                              Resolved: