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Bug
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Resolution: Fixed
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Low
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10.116.3
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1
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Severity 3 - Minor
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No
Issue Summary
The issue reported was that the "Roadmap notes" were not being synced to EI, which means, the field [Status Reports Notes] from the "Epic" table of Enterprise Insights is not syncing with Jira Align anymore.
Steps to Reproduce
- On Jira Align, go to Roadmaps
- Create a note for an Epic on the Roadmap grid
- Wait for the sync with EI
- After sync, run the query:
select [Epic ID] , [Status Reports Notes] from current_dw.Epic
- The field is not being synced
Expected Results
The EI syncs the "status reports notes" from Jira Align and shows it in its Epic table.
Actual Results
The column [Status reports notes] of EI is not being synced from Jira Align to EI.
After an internal investigation, it was observed that there's a bug in Jira Align currently.
"Column [DateUpdated] from tblNarration only gets populated if the Epic note was added via Status reports.
But if the note was added/updated via Roadmaps, that column is not populated. That's why the users cannot see the data in the DW."
Workaround
However, if we update anything on Epic related, or just click on "save and close" to change anything, the EI sync the [Status Reports Notes] field.
In my example:
- On Jira Aling -> Roadmaps, create a note for the Epic.
- On Jira Align, open the Epic related, and click on "save and close".
- Wait for the sync.
- The [Status Reports Notes] field will be synced in the EI.
- is related to
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ALIGNSP-17566 You do not have permission to view this issue
- mentioned in
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- resolves
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[JIRAALIGN-4746] Roadmap Notes from Jira Align are not populating in the EI Epic's table
Hey, a7f287921772
From what I've checked, getting the history of the Status Reports Notes from Epics will not be possible.
@Luiz Felipe Arruda, @Don Fuller,
could you please say if we'll see the history of the field?
what are the next steps?
@Luiz Felipe Arruda, @Don Fuller,
could you please say if we'll see the history of the field?
hey, hope you are doing well! it would be great to see notes just a field on the entity, with ability to get a history of the field too
This issue is now fixed (as of the release version on the ticket above). Please let us know if you have any questions.