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Bug
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Resolution: Fixed
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Low
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10.115.3
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3
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Severity 3 - Minor
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No
Issue Summary
Cannot edit Key Results against an Objective tree - Goal, just get a spinning wheel.
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Step 1. Go to Enterprise: Objective Tree
- Step 2. Filter Portfolio (or program) on T1 and filter Goals
- Step 3. Click objectives on the list and expand Key Results
- Step 4. Click … ellipsis next to the first Key result and Select Edit
Expected Results
The page is loading when click Edit option
Actual Results
The page is not loading and getting a spinning wheel.
The following error messages are found:
2023-01-18 06:34:12 172.22.17.140 GET /EditKeyResult FirstTime=True&KeyResultID=224&TabID=1&parentPage=&PrevTab=AddStrategyItem%3FStrategyItemID%3D139|140|800a000d|Type_mismatch:_'milestoneType' 443 661745 172.22.19.9 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10_15_7)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/109.0.0.0+Safari/537.36 https://alignsupport.jiraalign.com/ObjectivesHub?stfilter=true&Portfolios=94&StrategyItemID=139 alignsupport.jiraalign.com 500 0 0 1243
{ [-]
ASP_function: Error.asp
ErrorId: 2580
PageName: Objectives Tree (Labs)
correlationid: V0OjVgQsZcaDFzk6i3w1yiBXTOGZF3Zqnkews3H/0vQ=
customer_db: Alignsupport
error_aspcode:
error_aspdescription:
error_category: Microsoft VBScript runtime
error_column: -1
error_description: Type mismatch: 'milestoneType'
error_file: /MilestoneGetPermissions.asp
error_line: 140
error_number: -2146828275
error_source:
log_type: exception
logfrom_location: Website-ASP
timestamp: 2023-01-18T01:40:21.921000-05:00
url: https://alignsupport.jiraalign.com:443/EditKeyResult.asp?FirstTime=True&KeyResultID=224&TabID=1&parentPage=&PrevTab=AddStrategyItem%3FStrategyItemID%3D139
urlverb: GET
user: 661745
version: 10.115.3.26874
}
Checked HAR file on our Test instance;
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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ALIGNSP-17271 Loading...
- resolves
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