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Bug
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Resolution: Fixed
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Low
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10.114.2
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2
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Severity 3 - Minor
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No
Issue Summary
The customer is facing an issue in the retrospectives screen (Team->Transform->Retrospectives): StartGame2.asp. When they click on the link to launch an interactive team retrospective the result is a popup displaying a 500 error.
Steps to Reproduce
- Go to Team->Transform->Retrospectives
- Click on the link to launch an interactive team retrospective
Expected Results
A frame should open, letting user to select PI and sprint.
Actual Results
The result is an Internal Server Error - 500 message when opening the Team Retrospective page.
Workaround
Currently, there are no known workarounds for this behavior.
Per the Splunk error message we suspect there is a buffer issue on this page.
ASP_function: Error.asp ErrorId: 59770 PageName: Team Retrospective correlationid: vPCDUcVlfH8K4+VvaaljFGPdxq9AhvuzviNBzNorI4I= customer_db: Fidelity error_aspcode: ASP 0251 error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit. error_category: Response object error_column: -1 error_description: Response Buffer Limit Exceeded error_file: /StartGame2.asp