Issue Summary

Customer wanted to limit email notifications to only password emails being sent, so they set Send only password emails to "Yes".
Unfortunately this blocked ALL email notifications with the Status = "error: 5"

In the backend Splunk log we could see that the "reason" was "Not a password email"

Steps to Reproduce

Pre-requisites
In Administration > Settings > Email Settings
Send only password emails is set to "Yes"

Expected Results

Password emails would be sent.
All other email notifications would not be sent.

Actual Results

Password emails are not being sent
All other email notifications are not being sent

The below exception is thrown in the c:\log\AgileCraft_BackOffice_customername-Backbone-yyyymmdd.log file:

Level: Error
   MessageTemplate: Email not sent
   Properties: { [-]
     Build: 10.112.0.20670
     EmailId: 316
     Instance: customername
     MachineName: XXXXXX
     Product: AgileCraft.Backbone
     ServiceName: AgileCraft_BackOffice_customername
     Task: SendMail
     TaskId: 9
     TaskOccurrenceCorrelation: 1507436324
     ThreadId: 9
     reason: Not a password email
   }
   Timestamp: 2022-09-28T13:38:10.1426016+02:00

Workaround

Set Send only password emails is set to "No"
This will mean that ALL email notifications are sent.