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  1. Jira Align
  2. JIRAALIGN-4499

Product field is not searching item in Feature screen

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      Problem

       

      The Product field has an unexpected behavior when searching and selecting a child Product on a Feature work item.

      When Jira Align has registered products, and these products have children, when we use Feature's search, we cannot select the child product unless the parent is shown on the search as well.

       

      Example: if you have a Parent Product named ProductParent and a child product named ProductChild

      Typing Product on the search field will show both Parent and Child Records, then it is possible to select both.

      Typing ProductChild will only show the ProductChild and it is hidden after a second, not allowing selection

      Environment

      Jira Align Cloud 10.112.2

      Steps to Reproduce

      1. Create a Product and a child product
      2. Go to Feature -> Product
      3. Use the field Product to filter by product.
      4. Search for a child product.

      The issue is reproduced in the gif below:

      Expected Results

      The Product field loads the product filtered, in this case, a child product.

      Actual Results

      The child product vanishes from the list. 

      However, if we search for the parent product, the field will return the parent product and its children's product.

      Workaround

      Search for the parent group of the Application in the search box and the actual Application should pop up under the parent group.

      Notes

       

        1. product_dropdown.gif
          1.49 MB
          Luiz Felipe Arruda

            [JIRAALIGN-4499] Product field is not searching item in Feature screen

            backbone-sync-bot made changes -
            External issue URL New: https://softwareteams.atlassian.net/rest/api/2/issue/376043
            backbone-sync-bot made changes -
            Remote Link New: This issue links to "JAWM-3877 (Software Teams JIRA)" [ 1033570 ]
            Allan Silva made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 864849 ]
            Björn Wiehe made changes -
            Labels Original: Bulldog New: BW1 Bulldog
            backbone-sync-bot made changes -
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Does fix include system behavior or UI changes? New: No [ 17031 ]
            Kyle Foreman made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Isabelle Lehodey made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 735793 ]
            backbone-sync-bot made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            backbone-sync-bot made changes -
            Status Original: Waiting for Release [ 12075 ] New: In Review [ 10051 ]

              dfuller@atlassian.com Don Fuller
              f9fc804f30c6 Luiz Felipe Arruda
              Affected customers:
              5 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: