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  1. Jira Align
  2. JIRAALIGN-4348

Jira Connector: 503 error on Jira Cloud produces confusing error

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Jira Connector failed connection to Jira Cloud with error 503

      Error is not meaningful and provides concern to end users.

      Steps to Reproduce

      Jira Software Cloud
      Jira Align Cloud
      Jira Software Cloud "scaling up to deal with the morning traffic."
      Jira Connector running and gets a 503 error

      Expected Results

      Error would be meaningful and explain that a retry will occur shortly.

      Actual Results

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            kforeman@atlassian.com Kyle Foreman
            81fb6d9e7236 Heidi Hendry (Inactive)
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              Created:
              Updated:
              Resolved: