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  1. Jira Align
  2. JIRAALIGN-3987

Not able to Expand Epics in Roadmap with a high number of Features and/or Stories

      Issue Summary

      When expanding Epics to see the child features in Roadmap > Work View > Feature by Epic view while filtering, if the query string on the request exceeds 2048 characters, the action never completes, and using the browser's developer tools we can see it failed with an HTTP error 404

      Steps to Reproduce

      Requirements
      The instance needs to have as many Features and Stories as needed so that the query for Features and/or Stories under the filter defined in the configuration bar (eg using a level1 Custom Hierarchy in the tier1 configuration)
      exceeds 2048 characters.

      Go to live Roadmap
      Select Work filter
      Select Features by Epic View
      Click on the sign to expand the list of features under an epic

      Expected Results

      Expand the list of features under the Epic correctly

      Actual Results

      The action never completes and a request similar to the following fails with HTTP 404 error:

      https://INSTANCENAME.jiraalign.com/privateapi/roadmaps/features ReleaseType=ran_ids&PortfolioIds=8&ViewByPrimaryProgramOn=false&EpicIds=224&IsUnassigned=2&SkipNumber=0&TakeNumber=25&IsObjectivesOn=false&CustomHierarchiesEpicsIds=221,222,223,224,225,261,280,283,284,289&CustomHierarchiesCapabilitiesIds=-1&CustomHierarchiesFeaturesIds=1555,1556,1684,1706,1707,1723,1724,1738,1741,1749,1787,1827,1850,1852,1853,1854,1855,1856,1857,1858,1859,1860,1861,1862,1863,1874,1876,1879,1884,1890,1916,1917,1918,1959,2177,2178,2337,2600,2601,2604,2605,2606,2611,2613,2614,2814,2822,2828,2829,2830,2831,2835,2840,2886,2888,2890,2938,2950,2974,3003,3005,3014,3015,3016,3018,3019,3020,3021,3121,3143,3168,3170,3172,3174,3175,3190,3195,3210&CustomHierarchiesStoriesIds=6768,6769,6770,6927,6941,6942,6943,6944,6945,6946,6947,6989,7004,7005,7006,7008,7009,7010,7011,7012,7013,7014,7015,7016,7017,7018,7019,7058,8605,8606,8607,8608,8609,8610,8611,8612,8613,8614,8615,8616,8617,8618,8619,8620,8621,8622,8623,8624,8722,8724,8768,8771,8772,8773,8774,8775,8778,8780,8805,8839,8850,8869,8870,8917,8944,9076,9197,9198,9199,9200,9221,9305,9306,9311,9313,9315,9409,9410,9437,9541,9555,9577,9582,9584,9618,9628,9629,9660,9668,9669,9671,9688,9743,9750,9773,9777,9783,9805,9845,9946,9947,9948,9951,9952,9953,9954,9955,10012,10015,10016,10049,10050,10143,10144,10146,10150,10162,10163,10287,10288,10290,10297,10324,10394,10459,10469,10470,10471,10474,10553,10613,10614,10622,10848,10855,10938,10939,10940,11170,11663,11692,11695,11698,11776,11777,11803,11804,11805,11806,11807,11808,11809,11810,11819,11820,11821,11822,11823,11824,11825,11826,11827,11828,11829,11915,11917,11928,11980,11983,11991,11992,11993,11994,11995,11996,11997,11998,11999,12000,12001,12002,12003,12004,12005,12006,12007,12008,12009,12011,12012,12015,12046,12047,12048,12049,12299,12300,12347,12350,12382,12383,12388,12389,12390,12392,12393,12394,12395,12396,12397,12399,12400,12401,12404,12405,12406,12407,12408,12470,12471,12472,12567,12591,12673,12835,12852,12853,12854,12884,12886,12887,13077,13144,13146,13147,13154,13155,13233,13235,13239,13266,13344,13345,13491,13494,13495,13496,13510,13512,13513,13514,13515,13516,13535,13536,13537,13568,13615,13616,13742,13744,13745&MonthByQuarter=false&SortingType=0&IsGroupByOn=false
      

      Workaround

      Use more restrictive filter on the Configuration Bar

            [JIRAALIGN-3987] Not able to Expand Epics in Roadmap with a high number of Features and/or Stories

            Hello,

            This issue is now fixed (as of the release version on the ticket above). Please let us know if you have any questions!

            -Kyle

            Kyle Foreman added a comment - Hello, This issue is now fixed (as of the release version on the ticket above). Please let us know if you have any questions! -Kyle

            Thanks  @don fuller for the update.

            Peter McDonagh added a comment - Thanks  @don fuller for the update.

            Don Fuller added a comment - - edited

            1e20eb6fb690 503366d96e84 the fix for this issue is currently in work and is planned to be release in the 10.111.0 release. It would reach production environments on September 9.

            Don Fuller added a comment - - edited 1e20eb6fb690 503366d96e84 the fix for this issue is currently in work and is planned to be release in the 10.111.0 release. It would reach production environments on September 9.

            Any update as this is causing a lot of frustration.

            Peter McDonagh added a comment - Any update as this is causing a lot of frustration.

            This is the only filter available to use, how can we restrict the filter?

            Peter McDonagh added a comment - This is the only filter available to use, how can we restrict the filter?

              kbyrd@atlassian.com Kyle Byrd (Inactive)
              646db21d89d1 Francois Panaget
              Affected customers:
              3 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: