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  1. Jira Align
  2. JIRAALIGN-3987

Not able to Expand Epics in Roadmap with a high number of Features and/or Stories

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    • 4
    • Severity 2 - Major
    • No

      Issue Summary

      When expanding Epics to see the child features in Roadmap > Work View > Feature by Epic view while filtering, if the query string on the request exceeds 2048 characters, the action never completes, and using the browser's developer tools we can see it failed with an HTTP error 404

      Steps to Reproduce

      Requirements
      The instance needs to have as many Features and Stories as needed so that the query for Features and/or Stories under the filter defined in the configuration bar (eg using a level1 Custom Hierarchy in the tier1 configuration)
      exceeds 2048 characters.

      Go to live Roadmap
      Select Work filter
      Select Features by Epic View
      Click on the sign to expand the list of features under an epic

      Expected Results

      Expand the list of features under the Epic correctly

      Actual Results

      The action never completes and a request similar to the following fails with HTTP 404 error:

      https://INSTANCENAME.jiraalign.com/privateapi/roadmaps/features ReleaseType=ran_ids&PortfolioIds=8&ViewByPrimaryProgramOn=false&EpicIds=224&IsUnassigned=2&SkipNumber=0&TakeNumber=25&IsObjectivesOn=false&CustomHierarchiesEpicsIds=221,222,223,224,225,261,280,283,284,289&CustomHierarchiesCapabilitiesIds=-1&CustomHierarchiesFeaturesIds=1555,1556,1684,1706,1707,1723,1724,1738,1741,1749,1787,1827,1850,1852,1853,1854,1855,1856,1857,1858,1859,1860,1861,1862,1863,1874,1876,1879,1884,1890,1916,1917,1918,1959,2177,2178,2337,2600,2601,2604,2605,2606,2611,2613,2614,2814,2822,2828,2829,2830,2831,2835,2840,2886,2888,2890,2938,2950,2974,3003,3005,3014,3015,3016,3018,3019,3020,3021,3121,3143,3168,3170,3172,3174,3175,3190,3195,3210&CustomHierarchiesStoriesIds=6768,6769,6770,6927,6941,6942,6943,6944,6945,6946,6947,6989,7004,7005,7006,7008,7009,7010,7011,7012,7013,7014,7015,7016,7017,7018,7019,7058,8605,8606,8607,8608,8609,8610,8611,8612,8613,8614,8615,8616,8617,8618,8619,8620,8621,8622,8623,8624,8722,8724,8768,8771,8772,8773,8774,8775,8778,8780,8805,8839,8850,8869,8870,8917,8944,9076,9197,9198,9199,9200,9221,9305,9306,9311,9313,9315,9409,9410,9437,9541,9555,9577,9582,9584,9618,9628,9629,9660,9668,9669,9671,9688,9743,9750,9773,9777,9783,9805,9845,9946,9947,9948,9951,9952,9953,9954,9955,10012,10015,10016,10049,10050,10143,10144,10146,10150,10162,10163,10287,10288,10290,10297,10324,10394,10459,10469,10470,10471,10474,10553,10613,10614,10622,10848,10855,10938,10939,10940,11170,11663,11692,11695,11698,11776,11777,11803,11804,11805,11806,11807,11808,11809,11810,11819,11820,11821,11822,11823,11824,11825,11826,11827,11828,11829,11915,11917,11928,11980,11983,11991,11992,11993,11994,11995,11996,11997,11998,11999,12000,12001,12002,12003,12004,12005,12006,12007,12008,12009,12011,12012,12015,12046,12047,12048,12049,12299,12300,12347,12350,12382,12383,12388,12389,12390,12392,12393,12394,12395,12396,12397,12399,12400,12401,12404,12405,12406,12407,12408,12470,12471,12472,12567,12591,12673,12835,12852,12853,12854,12884,12886,12887,13077,13144,13146,13147,13154,13155,13233,13235,13239,13266,13344,13345,13491,13494,13495,13496,13510,13512,13513,13514,13515,13516,13535,13536,13537,13568,13615,13616,13742,13744,13745&MonthByQuarter=false&SortingType=0&IsGroupByOn=false

      Workaround

      Use more restrictive filter on the Configuration Bar

        1. bt.jiraalign.com roadmap load issues.har
          18.79 MB

              kbyrd@atlassian.com Kyle Byrd (Inactive)
              646db21d89d1 Francois Panaget
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              3 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: