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Bug
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Resolution: Cannot Reproduce
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Low
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None
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10.95
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2
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Severity 3 - Minor
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No
Issue Summary
When loading the Forecast page and selecting View By Epic, "an error occurs that reports An error occurred on the server while processing the URL."
This does not occur in other views.
Affected version 10.101.2.21225
Steps to Reproduce
- See this comment for splunk logs and record of the error:
https://getsupport.atlassian.com/browse/PS-85996?focusedCommentId=29811672&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-29811672
Expected Results
When loading the Forecast page by any view, the report should load data for all involved Epics.
Actual Results
No data loads for any included Epics and instead the error displays.
The below exception is thrown in the TMOSplunkError.json file:
ForecastSortReleaseTable ReleaseID=75&ViewBy=1&ViewType=1|208|800a0e78|Operation_is_not_allowed_when_the_object_is_closed.
sql = "EXEC RPM_GET_FORECAST_MASS_UPD_REPORT ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?"
Workaround
No known workaround found for this issue.
- relates to
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JIRAALIGN-3277 Forecast Report Page Performance Issue
- Closed
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PS-100883 Loading...
- is related to
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ALIGNSP-19567 Loading...
- mentioned in
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Page Loading...
- resolves
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PS-85996 Loading...