Having a status synchronization for "Delete" status between Jira and Jira Align. When a work item is moved to the Delete status on Jira, the synchronization triggers a hard delete on Jira Align, and there is no entry on [AgileCraft].[dbo].[tblAgileStoryAudit] that indicates when the work item was deleted.
As there is no indication on [AgileCraft].[dbo].[tblAgileStoryAudit] of the record being deleted, the Enterprise Insights table current_dw.[Story Log] does not have this information as well and it leads customers to inconsistent Reports
For example: when looking at team commit data, we cannot tell if a story is committed to be delivered and then deleted (post-commit). The data in the history table is based on the last change to the story prior to the delete action.
This issue does not happen when deleting from Jira Align - It updates the InRecyclebin to 1 and adds an entry on the [AgileCraft].[dbo].[tblAgileStoryAudit] indicating when it happened.
- Have a Jira Delete status mapped to the Delete Status on Jira Align
- Move a work item on Jira to the Delete Status
- An audit log entry on the table [AgileCraft].[dbo].[tblAgileStoryAudit] indicating when the work item was deleted by the connector. Consequently, this information will reflect on Enterprise Insights on the current_dw.[Story History]
- There is no indication of when and the author of the Delete action of the work item
Currently, there is no known workaround for this behavior. A workaround will be added here when available