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  1. Jira Align
  2. JIRAALIGN-3609

Viewing detailed timesheet for some users fails.

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    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      Viewing detailed timesheet for some users fails. We just see a blank screen and the following error is seen:

      Response Buffer Limit Exceeded
      ASP_function: Error.asp
   ErrorId: 46130
   PageName: Time Approval
   correlationid: DDDc9QLOZ1P+CEp8InnvCNL+QJzQAWjGOI1zeHuleLo=
   customer_db: Ncrengtools
   error_aspcode: ASP 0251
   error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit.
   error_category: Response object
   error_column: -1
   error_description: Response Buffer Limit Exceeded
   error_file: /timetracking/EditTimesheet.asp
   error_line: 0
   error_number: -2147467259
   error_source:
   log_type: exception
   logfrom_location: Website-ASP
   timestamp: 2021-06-13T11:34:35.734000-04:00
   url: https://ncrengtools.jiraalign.com:443/timetracking/EditTimesheet.asp?UserUniqId=13988&WeekStartDate=2021-06-07&allowRecordTime=undefined
   urlverb: GET
   user: 5151
   version: 10.95.0.17604

      Steps to Reproduce

      Open timesheet of a particular user.

      Expected Results

      Timesheet is seen

      Actual Results

      We just see a blank screen and the following error is seen:

      Response Buffer Limit Exceeded
      ASP_function: Error.asp
   ErrorId: 46130
   PageName: Time Approval
   correlationid: DDDc9QLOZ1P+CEp8InnvCNL+QJzQAWjGOI1zeHuleLo=
   customer_db: Ncrengtools
   error_aspcode: ASP 0251
   error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit.
   error_category: Response object
   error_column: -1
   error_description: Response Buffer Limit Exceeded
   error_file: /timetracking/EditTimesheet.asp
   error_line: 0
   error_number: -2147467259
   error_source:
   log_type: exception
   logfrom_location: Website-ASP
   timestamp: 2021-06-13T11:34:35.734000-04:00
   url: https://ncrengtools.jiraalign.com:443/timetracking/EditTimesheet.asp?UserUniqId=13988&WeekStartDate=2021-06-07&allowRecordTime=undefined
   urlverb: GET
   user: 5151
   version: 10.95.0.17604

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JIRAALIGN-3609] Viewing detailed timesheet for some users fails.

            Diego Larangeira made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 669699 ]
            Heidi Hendry (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 667129 ]
            backbone-sync-bot made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Enio Marques Junior (Inactive) made changes -
            Remote Link New: This issue links to "ALIGNSP-11337 (Atlassian Support System)" [ 590317 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Kyle Foreman made changes -
            Fix Version/s New: 10.101.0 [ 97711 ]
            Kyle Foreman made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Kyle Foreman made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            backbone-sync-bot made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            backbone-sync-bot made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]

              bsverediuk@atlassian.com Bohdan Sverediuk (Inactive)
              spasha@atlassian.com Syed Parveez Pasha
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: