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  1. Jira Align
  2. JIRAALIGN-3609

Viewing detailed timesheet for some users fails.

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Details

    • 2
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      Viewing detailed timesheet for some users fails. We just see a blank screen and the following error is seen:

      Response Buffer Limit Exceeded
      ASP_function: Error.asp
         ErrorId: 46130
         PageName: Time Approval
         correlationid: DDDc9QLOZ1P+CEp8InnvCNL+QJzQAWjGOI1zeHuleLo=
         customer_db: Ncrengtools
         error_aspcode: ASP 0251
         error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit.
         error_category: Response object
         error_column: -1
         error_description: Response Buffer Limit Exceeded
         error_file: /timetracking/EditTimesheet.asp
         error_line: 0
         error_number: -2147467259
         error_source:
         log_type: exception
         logfrom_location: Website-ASP
         timestamp: 2021-06-13T11:34:35.734000-04:00
         url: https://ncrengtools.jiraalign.com:443/timetracking/EditTimesheet.asp?UserUniqId=13988&WeekStartDate=2021-06-07&allowRecordTime=undefined
         urlverb: GET
         user: 5151
         version: 10.95.0.17604
      

      Steps to Reproduce

      Open timesheet of a particular user.

      Expected Results

      Timesheet is seen

      Actual Results

      We just see a blank screen and the following error is seen:

      Response Buffer Limit Exceeded
      ASP_function: Error.asp
         ErrorId: 46130
         PageName: Time Approval
         correlationid: DDDc9QLOZ1P+CEp8InnvCNL+QJzQAWjGOI1zeHuleLo=
         customer_db: Ncrengtools
         error_aspcode: ASP 0251
         error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit.
         error_category: Response object
         error_column: -1
         error_description: Response Buffer Limit Exceeded
         error_file: /timetracking/EditTimesheet.asp
         error_line: 0
         error_number: -2147467259
         error_source:
         log_type: exception
         logfrom_location: Website-ASP
         timestamp: 2021-06-13T11:34:35.734000-04:00
         url: https://ncrengtools.jiraalign.com:443/timetracking/EditTimesheet.asp?UserUniqId=13988&WeekStartDate=2021-06-07&allowRecordTime=undefined
         urlverb: GET
         user: 5151
         version: 10.95.0.17604
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              bsverediuk@atlassian.com Bohdan Sverediuk (Inactive)
              spasha@atlassian.com Syed Parveez Pasha
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync