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  1. Jira Align
  2. JIRAALIGN-3543

Program Increment: Jira Align Kicks Users Out When Clicking Save (Can't Add Programs, blocking new AgileTeams)

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Details

    • 1
    • Severity 1 - Critical
    • No

    Description

      Issue Summary

      Users are getting kicked out of the Jira Align UI when they click the save button on the active PI. This is blocking users from being able to add programs to this PI which in return is blocking teams from aligning work within the correct portfolio via the current PI.
      Important Note: This is a duplication of the "JIRAALIGN-3223" bug ticket. It has been closed as 'Fixed' in v10.97 but looks like it continues in the v10.98.3.19

      Steps to Reproduce

      • No steps to reproduce at this time
      • We have error logs and HAR files associated with the GSAC ticket please review the linked support case.

      Expected Results

      Users shouldn't be logged out upon clicking save on the PI slide out.

      Actual Results

      Users are clicked out of Jira Align when clicking save on the active PI.
      Note: There are over a hundred Programs associated with this PI (Maybe, even more, support is working to identify the total)

      Workaround

      Optional Workaround:
      As a workaround, we might have to advise your organization to create a backup PI to ensure the teams are no longer blocked.

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              4f593be5d819 Anna Eshlin De Kassal (Inactive)
              2d9e3a4549ac Niyazi Fellahoglu
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              Dates

                Created:
                Updated:
                Resolved:

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