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  1. Jira Align
  2. JIRAALIGN-3541

Forecast -> Plan Capacity -> 'Current FTE' calculation is considering deactivated users.

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    • 2
    • Severity 2 - Major
    • No

      Issue Summary

      Forecast -> Plan Capacity -> 'Current FTE' calculation is considering deactivated users.

      Steps to Reproduce

      1. Login
      2. Browse to a Program's agile team to notice current Team member allocations
      3. Deactivate an user from the team
      4. Notice at Team member allocations reflect correct number of users
      5. Browse to Forecast -> Plan Capacity
      6. Observe the results

      Expected Results

      Plan Capacity -> 'Current FTE' calculation does not consider deactivated users

      Actual Results

      Plan Capacity -> 'Current FTE' calculation considers deactivated users as well. 

      Workaround

      Remove the deactivated user from all assigned teams. 

        1. Plan Capacity - Current FTE.png
          131 kB
          Vishwajit Vinchurkar
        2. Team member allocations - after deactivating user.png
          69 kB
          Vishwajit Vinchurkar
        3. Team member allocations before deactivating user.png
          96 kB
          Vishwajit Vinchurkar
        4. User deactivated.png
          259 kB
          Vishwajit Vinchurkar

            4f593be5d819 Anna Eshlin De Kassal (Inactive)
            e992016a60b0 Vishwajit Vinchurkar
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              Created:
              Updated:
              Resolved: