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  1. Jira Align
  2. JIRAALIGN-3366

Jira connector Logs vanish when changing the days or type of logs

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    • 2
    • Severity 3 - Minor
    • No

      Issue Summary

      Jira connector logs vanish when we change the days or type of logs.

      Steps to Reproduce

      1. Go to 'Jira Settings' > Manage Projects > View Logs
      2. Select Item = Issues
      3. Select 'Last 7 Days'
      We can see the errors
      4. Select 'Last 30 days
      All Errors vanish

      5. Go back to 'Last 7 Days'
      Errors still not displayed

      6. Change item types to any Jira API, Configuration etc.
      Errors still not displayed.

      7. To display all the errors again
      a. Go to 'Jira Settings' > Manage Projects > View Logs
      b. Select Item = Issues
      c. Select 'Last 7 Days'
      Errors show up

      Expected Results

      All errors are displayed in the log based on the time filter setting

      Actual Results

      No data returns with the message - There are no records that meet the selected criteria.

      Workaround

      To display all the errors again, Go to 'Jira Settings' > Manage Projects > View Logs

              kforeman@atlassian.com Kyle Foreman
              965b37518492 Rachel Kim
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                Created:
                Updated:
                Resolved: