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Bug
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Resolution: Fixed
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Medium
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10.92
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12
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Severity 1 - Critical
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No
Issue Summary
Features: Integration to Jira causing Feature Owner field to reset or change in Jira Align
Steps to Reproduce
0.) Login to JA and Jira
1.1) Create UserA1 with EmailA in JA ( like Name: 'Niyazi Fellahoglu-JA' with nfellahoglu@atlassian.com )
1.2) Create UserA2 with EmailA in Jira Cloud ( like Name: 'Niyazi Fellahoglu-Jira' with nfellahoglu@atlassian.com )
2) Set email to visible to "Private (for S1) or "Anyone/Atlassian (for S2)" in Jira for UserA2
3) Make JA-Jira integration
4) Create a Feature in JA. ( Fill all mandatory fields and set owner as UserA1 ).
5) Check the Jira Side after sync to see the newly created feature (Jira Epic).
6) Re-check the Future's audit log in JA.
7) See: Owner changed from the UserA1 to UserA2 (or to null)
Expected Results
The owner field remains the same after Jira sync.
Actual Results
Actual Result - Schenario-1:
( If the email visibility set to "Private" in Jira for UserA2 and we have a duplicate user in JA with a hashed email address.)
- The owner field value changed from "JiraAlign-Manual_Created_First_User" to "JiraAlign_JiraConnector_Created_Duplicated_User".
Actual Result - Schenario-2:
( If the email visibility set to "Atlassian OR Anyone" in Jira for UserA2 and we don't have a duplicated/deactivated user in JA.)
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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ALIGNSP-13537 Loading...
- relates to
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ALIGNSP-9384 Loading...
- resolves
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ALIGNSP-8913 Loading...
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ALIGNSP-9155 Loading...
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ALIGNSP-9198 Loading...
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ALIGNSP-9884 Loading...
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ALIGNSP-10022 Loading...