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  1. Jira Align
  2. JIRAALIGN-2886

[JIRAALIGN-2886] Import : FeatureHeaderRow error due to missing Header & ColumnNames in XML

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.91
    • 10.87, 10.88
    • Import|Export
    • None
    • 3
    • Severity 2 - Major
    • Rangers VH4
    • Yes

      Issue Summary

      AjaxObjectsImport.asp is throwing "Object required: 'FeatureHeaderRow'" error due to missing Header and ColumnNames in XML

      • It fails silently and does not warn the user on import file inconsistency.
      • UI just shows "0 (zero) work items to add" as if there were no items to upload.

      Steps to Reproduce

      1. Download ImportObjectsTemplate.xls
      2. Add work items as necessary
      3. Save the file

      Expected Results

      • If Header and ColumnNames parameters are missing, a warning should be displayed to the user informing about the malformed header in the input file.
      • To be confirmed by PdM

      Actual Results

      • It fails silently and does not warn the user on import file inconsistency.
      • UI just shows "0 (zero) work items to add" as if there were no items to upload.
      • FeatureHeaderRow error is thrown in the background:
        { [-]
           ASP_function: Error.asp
           ErrorId: 13641
           PageName: Import
           correlationid: 57h6Z8+ngD6ig9pUQKEqPhW6LZ1RzHMjFxqLbCow2MA=
           customer_db: instance
           error_aspcode:
           error_aspdescription:
           error_category: Microsoft VBScript runtime 
           error_column: -1
           error_description: Object required: 'FeatureHeaderRow(...)'
           error_file: /AjaxFiles/AjaxObjectsImport.asp
           error_line: 1507
           error_number: -2146827864
           error_source:
           log_type: exception
           logfrom_location: Website-ASP
           timestamp: 2021-02-23T11:16:24.871000-05:00
           url: https://instance.jiraalign.com:443/AjaxFiles/AjaxObjectsImport.asp?Type=5&FileName=Import_Template.xml
           urlverb: POST
           user: 1988
           version: 10.87.0.14952
        }

      Workaround

      • Ensure import file contains Header and ColumnNames parameters on its headers by saving it as an Excel 2004 XML Spreadsheet file type.

        1. 2021-03-12_14-08-18.png
          109 kB
          Oksana Klos

              eac07d2d8a35 Roman Koshovskyi (Inactive)
              rcortez@atlassian.com Rodrigo Cortez
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              7 Vote for this issue
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                Created:
                Updated:
                Resolved: