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Bug
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Resolution: Fixed
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High
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10.87, 10.88
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None
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3
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Severity 2 - Major
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Rangers VH4
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Yes
Issue Summary
AjaxObjectsImport.asp is throwing "Object required: 'FeatureHeaderRow'" error due to missing Header and ColumnNames in XML
- It fails silently and does not warn the user on import file inconsistency.
- UI just shows "0 (zero) work items to add" as if there were no items to upload.
Steps to Reproduce
- Download ImportObjectsTemplate.xls
- Add work items as necessary
- Save the file
Expected Results
- If Header and ColumnNames parameters are missing, a warning should be displayed to the user informing about the malformed header in the input file.
- To be confirmed by PdM
Actual Results
- It fails silently and does not warn the user on import file inconsistency.
- UI just shows "0 (zero) work items to add" as if there were no items to upload.
- FeatureHeaderRow error is thrown in the background:
{ [-] ASP_function: Error.asp ErrorId: 13641 PageName: Import correlationid: 57h6Z8+ngD6ig9pUQKEqPhW6LZ1RzHMjFxqLbCow2MA= customer_db: instance error_aspcode: error_aspdescription: error_category: Microsoft VBScript runtime error_column: -1 error_description: Object required: 'FeatureHeaderRow(...)' error_file: /AjaxFiles/AjaxObjectsImport.asp error_line: 1507 error_number: -2146827864 error_source: log_type: exception logfrom_location: Website-ASP timestamp: 2021-02-23T11:16:24.871000-05:00 url: https://instance.jiraalign.com:443/AjaxFiles/AjaxObjectsImport.asp?Type=5&FileName=Import_Template.xml urlverb: POST user: 1988 version: 10.87.0.14952 }
Workaround
- Ensure import file contains Header and ColumnNames parameters on its headers by saving it as an Excel 2004 XML Spreadsheet file type.
- relates to
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JIRAALIGN-2874 [JIRAALIGN-2874] Epic Import: Type Mismatch error
- Closed
- is related to
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ALIGNSP-23112 Loading...
- mentioned in
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- resolves
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ALIGNSP-8009 Loading...
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ALIGNSP-8108 Loading...