Details
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Bug
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Resolution: Fixed
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Medium
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10.86, 10.87, 10.102.2, 10.105.2, 10.105.3
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8
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Severity 3 - Minor
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No
Description
Issue Summary
An Internal Server Error toaster is thrown when creating a Dependency from the Epic slide-out
Steps to Reproduce
- Make sure there are no sprints assigned to an agile team.
- Browse to the Epics grid, open an epic
- Scroll down to the Dependencies section, then click "+ Add"
- The New Dependency slide-out pops up
- Fill in title and description
- Select the Program Increment
- Notice the error
Expected Results
- Program Increment is selected and the subsequent data fields are displayed
- PdM needs to confirm if we need to display a warning about the missing attributes needed for a dependency creation.
Actual Results
- An Internal Server Error toaster is thrown and no further fields are made available
Logs
- The following error log is thrown at user's browser DevTools/Console:
ErrorID:<id>, ErrorType: -2146827864 SQL: VBScript Error Error: Error in line 393: Object required: '[undefined]' Page: https://instance.jiraalign.com:443/EditDependency.asp?FilterID=4 Date: 2021-02-04 17:26:11 User: <user_id> <user_name>
- The following error log is thrown at Splunk:
{ [-] ASP_function: Error.asp ErrorId: <id> PageName: Dependency correlationid: oepx67bfi/bmVt9bkkdPBOUWMRwaDtdPxuYzo5HsYOs= customer_db: instance error_aspcode: error_aspdescription: error_category: Microsoft VBScript runtime error_column: -1 error_description: Object required: '[undefined]' error_file: /EditDependencyFunctions.asp error_line: 393 error_number: -2146827864 error_source: log_type: exception logfrom_location: Website-ASP timestamp: 2021-02-04T17:26:11.842000-05:00 url: https://instance.jiraalign.com:443/EditDependency.asp?FilterID=4 urlverb: POST user: <user_id> version: 10.86.0.13292 }
Workaround
Make sure there are sprints assigned to agile teams.
Attachments
Issue Links
- mentioned in
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- resolves
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ALIGNSP-7891 Loading...
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ALIGNSP-11906 Loading...
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ALIGNSP-13228 Loading...
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ALIGNSP-13369 Loading...
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ALIGNSP-16209 Loading...
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PS-72874 Loading...
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PS-91493 Loading...
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PS-113534 Loading...
(4 resolves)