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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Comment from users in the public-facing Ideation portal get duplicated

      Steps to Reproduce

      1. Create a Group in Idea zone
      2. As an external user, access the public link and create your account. 
      3. As admin for Jira Align Idea zone, approve the new user
      4. As external user, login and create a new idea
      5. Once created, add a comment (ex: "one comment external user)
      6.  Notice the Comment is getting duplicated (REF Screenshot)
      7. As an admin in Jira Align, add a comment on the same idea (ex: "one comment by admin)
      8.  Notice the comment is showing not duplicated (REF Screenshot)

      Expected Results

      Comment should appear in a single occurrence and should not duplicate

      Actual Results

      Comment created by external user is getting duplicated.
      The duplicate appears to be created by "Align Admin"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 1
              • Severity 3 - Minor
              • No

                Issue Summary

                Comment from users in the public-facing Ideation portal get duplicated

                Steps to Reproduce

                1. Create a Group in Idea zone
                2. As an external user, access the public link and create your account. 
                3. As admin for Jira Align Idea zone, approve the new user
                4. As external user, login and create a new idea
                5. Once created, add a comment (ex: "one comment external user)
                6.  Notice the Comment is getting duplicated (REF Screenshot)
                7. As an admin in Jira Align, add a comment on the same idea (ex: "one comment by admin)
                8.  Notice the comment is showing not duplicated (REF Screenshot)

                Expected Results

                Comment should appear in a single occurrence and should not duplicate

                Actual Results

                Comment created by external user is getting duplicated.
                The duplicate appears to be created by "Align Admin"

                Workaround

                Currently there is no known workaround for this behavior. A workaround will be added here when available

                        cgottlieb@atlassian.com Caz (Inactive)
                        0ed961e27eb4 Erwann (Inactive)
                        Votes:
                        3 Vote for this issue
                        Watchers:
                        7 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            cgottlieb@atlassian.com Caz (Inactive)
                            0ed961e27eb4 Erwann (Inactive)
                            Affected customers:
                            3 This affects my team
                            Watchers:
                            7 Start watching this issue

                              Created:
                              Updated:
                              Resolved: