Details
-
Bug
-
Resolution: Fixed
-
Medium
-
10.80
-
10
-
Severity 2 - Major
-
No
Description
Issue Summary
When trying to access Program Increment Progress Report it fails with the error
"Whoops... Something when wrong while displaying this page"
Steps to Reproduce
- Set Tier 1 filter to a Program Increment
- Navigate to Program > Track > Program Increment Progress
Expected Results
Report to render correctly
Actual Results
Depending on the amount of data the report does not load and fails with the error "Whoops"
At the browser data we see that "ReleaseBurnDown" took 31 seconds:
In The logs, the query timed out
ASP_function: OOFunctionsSql.SetRSParamsCursor
correlationid: edUpPdpdSiPJ7l/6hIg+iFTElNEZTACpHWIlpPIUK/o=
customer_db: XXXXXXX
error_description: Query timeout expired
error_id: 29701
error_number: -2147217871
error_source: Microsoft SQL Server Native Client 11.0
log_type: exception
logfrom_location: Website-ASP
sql: exec RPM_GET_STORY_POINTS_TREND_FOR_RELEASE ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?
timestamp: 2020-10-13T12:24:15.588000-04:00
url: https://XXXXXXX.jiraalign.com:443/ReleaseBurndown.asp?FirstTime=True
urlverb: GET
user: A543123
version: 10.80.0.9728
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
Proposal
Attachments
Issue Links
- has a derivative of
-
JIRAALIGN-4855 Program Increment Scope Change Report Timeout Error
- Closed
- mentioned in
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
-
Page Loading...
- relates to
-
ACE-2627 Loading...
- resolves
-
ACE-2637 Loading...
-
ALIGNSP-16103 Loading...
-
PS-67304 Loading...
-
PS-95131 Loading...
-
PS-119118 Loading...