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  1. Jira Align
  2. JIRAALIGN-2008

[JIRAALIGN-2008] Forecast page is throwing HTTP 500s & 504s

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Forecast page is throwing HTTP 500s & 504s

      Steps to Reproduce

      1. Log in to any affected instance
      2. Clear Tier1 filter options
      3. Browse to Forecast /ForecastMainPage page
      4. Set Tier1 Portfolio
      5. Set Tier1 Planning Increment
      6. Click Configure Columns button or make any selections on dropdowns
      7. Notice the errors

      Expected Results

      • Page is loaded successfully

      Actual Results

      • Page load never ends
      • The following error message is displayed:
        "An error occurred on the server when processing the URL. Please contact the system administrator.
        If you are the system administrator please click here to find out more about this error"
      • HTTP 500s in DevTools
      • HTTP 504s Gateway Timeout

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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            cgottlieb@atlassian.com Caz (Inactive)
            rcortez@atlassian.com Rodrigo Cortez
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              Created:
              Updated:
              Resolved: