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  1. Jira Align
  2. JIRAALIGN-2008

[JIRAALIGN-2008] Forecast page is throwing HTTP 500s & 504s

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    • 1
    • Severity 3 - Minor
    • None

      Issue Summary

      Forecast page is throwing HTTP 500s & 504s

      Steps to Reproduce

      1. Log in to any affected instance
      2. Clear Tier1 filter options
      3. Browse to Forecast /ForecastMainPage page
      4. Set Tier1 Portfolio
      5. Set Tier1 Planning Increment
      6. Click Configure Columns button or make any selections on dropdowns
      7. Notice the errors

      Expected Results

      • Page is loaded successfully

      Actual Results

      • Page load never ends
      • The following error message is displayed:
        "An error occurred on the server when processing the URL. Please contact the system administrator.
        If you are the system administrator please click here to find out more about this error"
      • HTTP 500s in DevTools
      • HTTP 504s Gateway Timeout

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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            [JIRAALIGN-2008] [JIRAALIGN-2008] Forecast page is throwing HTTP 500s & 504s

            Clay Tidwell made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 527460 ]
            Tony D. made changes -
            Labels Original: ja-bb ja-cs-perf New: ja-bb ja-cs-perf repo-?
            Tony D. made changes -
            Labels Original: ja-cs-perf New: ja-bb ja-cs-perf
            Caz (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            Ivan Nadych (Inactive) made changes -
            Assignee Original: Ivan Nadych [ fac6f5b1946a ] New: Caz [ cgottlieb@atlassian.com ]
            Ivan Nadych (Inactive) made changes -
            Fix Version/s New: 10.84 [ 93022 ]
            Ruslan Khomytskyi (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Ruslan Khomytskyi (Inactive) made changes -
            Assignee Original: Ruslan Khomytskyi [ f0a7b6386b7c ] New: Ivan Nadych [ fac6f5b1946a ]
            Ruslan Khomytskyi (Inactive) made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Ruslan Khomytskyi (Inactive) made changes -
            Assignee New: Ruslan Khomytskyi [ f0a7b6386b7c ]

              cgottlieb@atlassian.com Caz (Inactive)
              rcortez@atlassian.com Rodrigo Cortez
              Affected customers:
              1 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: