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  1. Jira Align
  2. JIRAALIGN-1979

Jira Boards: Unable to add a Jira board if the same ID exist in any of the configured connector.


    • 1
    • Severity 2 - Major
    • A-Team - VanHalen1

      Issue Summary

      Users are not able to add a Jira Board if the board ID number already exists in a different connector.

      Steps to Reproduce

      1. Create two different connectors in Jira Align (Connector 1 and 2)
      2. In connector 1, add a board with ID 1, program A and team A
      3. In connector 2, add a board with ID 1, program B and team B
      4. click save and observe the result

      Expected Results

      Board ID 1 in connector 2 should be added successfully because this is in a different Jira instance.

      Actual Results

      Board is not added indicating a message "Some Board(s) may have not updated successfully as the board ID or team name already exist."


      Currently there is no known workaround for this behavior. A workaround will be added here when available

            tdavenport@atlassian.com Tony D.
            lsoronio@atlassian.com Leo Soronio
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