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Bug
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Resolution: Fixed
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Medium
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10.76
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1
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Severity 2 - Major
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A-Team - VanHalen1
Issue Summary
Users are not able to add a Jira Board if the board ID number already exists in a different connector.
Steps to Reproduce
- Create two different connectors in Jira Align (Connector 1 and 2)
- In connector 1, add a board with ID 1, program A and team A
- In connector 2, add a board with ID 1, program B and team B
- click save and observe the result
Expected Results
Board ID 1 in connector 2 should be added successfully because this is in a different Jira instance.
Actual Results
Board is not added indicating a message "Some Board(s) may have not updated successfully as the board ID or team name already exist."
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available