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Bug
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Resolution: Fixed
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High
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10.72, 10.93
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9
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Severity 2 - Major
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A-Team - VanHalen6
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No
Issue Summary
We have noticed that there is logic in the application that appears to be overriding the security setting for the session time out config settings. Please review the internal code attached along with the splunk logs when reviewing the details of this bug. We also have attached a link to customers' tickets with associated HAR files.
Steps to Reproduce
- Step 1 - Ensure your session time setting is longer than 20mins (set this to 60mins)
- Step 2 - Next navigate to any module
- Step 3 - Let the application go idle for 20 mins then return
Expected Results
The system should honor the configuration settings under the platform security tab.
Actual Results
Users are seeing the application log them out within 20mins of being idle
Workaround
No workaround at this time
- is related to
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JIRAALIGN-845 [JIRAALIGN-845] Session Timeout does not get honored
- Closed
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ALIGNSP-7863 Loading...
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ALIGNSP-9440 Loading...
- relates to
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JIRAALIGN-3212 Timeout does NOT display a warning panel
- Closed
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ALIGNSP-7508 Loading...
- is resolved by
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PS-71744 Loading...
- mentioned in
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- resolves
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ALIGNSP-7467 Loading...
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PS-57843 Loading...