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  1. Jira Align
  2. JIRAALIGN-1388

[JIRAALIGN-1388] Control Report (504): When Large Sets of Data Is Tied To A Portfolio & The Control Report Is Ran We Hit A 504 Error

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Details

    • 3
    • Severity 3 - Minor
    • Avengers - USH4

    Description

      Issue Summary

      Trying to load the control chart throws a 504 error and the data never loads on the report's page.
      This happens despite different selections in the Tier 1 menu to try and work around the issue.

      Steps to Reproduce

      Prerequisites:

      • A program and/or portfolio must be selected in the Configuration bar.
      • Features must be created and assigned to a program.
      • Stories must be created and assigned to a program.
      • Features and stories must have changes in state since their initial creation.
      • Navigate to the Control Report page and try to bring up the chart.

      Expected Results

      Since the Control Chart supports program and team level items (features and stories), we'll add a Program filter to reduce the scope of items in chart.

      Actual Results

      Customers encounter a 504

      Workaround

      No workaround at this time 

      Attachments

        1. 2020-06-22_18-24-17.jpg
          2020-06-22_18-24-17.jpg
          157 kB
        2. 2020-06-22_18-25-20.jpg
          2020-06-22_18-25-20.jpg
          142 kB

        Issue Links

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            People

              kforeman@atlassian.com Kyle Foreman
              ddortch@atlassian.com Darryl Dortch (Inactive)
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              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync